Can I add previous books to my order?
YES, I will be managing add-ons through Backerkit. Add $25 ($20 + shipping adjustment) for each previous book you’d like, and you can specify which one in the survey. I CAN’T GUARANTEE AVAILABILITY OF BOOK 1, however. There aren’t many left, so if you want one I would back “complete”.
Last updated: November 07, 2016 11:20
Can I order original art outside of the "Original" tier?
YES! Add $80 to your pledge and I will send you a RANDOM WT ORIGINAL. They are all full-colour watercolour or marker pieces, 9x12” on archival-quality paper. They have been stored with loving care and are meticulously catalogued. I’ll confirm that’s what you want during the BackerKit survey, but they will be sent express directly from Canada.
Last updated: November 07, 2016 11:21
What ships from where and how?
ALL BOOKS (including signed and extreme editions) ship from the US via USPS.
SIGNED bookplates will ship WITH THE BOOKS (USPS).
EXTREME bookplates are handled by me personally, since I customize every order to your specifications. They will ship from me in Vancouver by letter post, and will probably arrive after your extreme edition books arrive.
If you ordered an ORIGINAL Extreme, your bookplates will arrive WITH your original art, shipped express with tracking from Vancouver, BC. These will probably arrive before your books.
Additional Original pieces will ship from Vancouver, BC, with tracking. Shipping is rolled into the price.
Shipping is expensive, I know, and I’m sorry. I don’t keep any of that money, it goes STRAIGHT to the post and I’ve done everything I can to mitigate the cost.
Last updated: November 07, 2016 14:28
Can I add previous books to my order?
YES, I will be managing add-ons through Backerkit. Add $25 ($20 + shipping adjustment) for each previous book you’d like, and you can specify which one in the survey. I CAN’T GUARANTEE AVAILABILITY OF BOOK 1, however. There aren’t many left, so if you want one I would back “complete”. Last updated: Mon, Nov 7 2016 2:20 pm EST
Can I order original art outside of the “Original” tier?
YES! Add $80 to your pledge and I will send you a RANDOM WT ORIGINAL. They are all full-colour watercolour or marker pieces, 9x12” on archival-quality paper. They have been stored with loving care and are meticulously catalogued. I’ll confirm that’s what you want during the BackerKit survey, but they will be sent express directly from Canada. Last updated: Mon, Nov 7 2016 2:21 pm EST
What ships from where and how?
ALL BOOKS (including signed and extreme editions) ship from the US via USPS, EXCEPT Canadian orders. SIGNED bookplates will ship WITH THE BOOKS (USPS). EXTREME bookplates are handled by me personally, since I customize every order to your specifications. They will ship from me in Vancouver by letter post, and will probably arrive after your extreme edition books arrive. If you ordered an ORIGINAL Extreme, your bookplates will arrive WITH your original art, shipped express with tracking from Vancouver, BC. These will probably arrive before your books. Additional Original pieces will ship from Vancouver, BC, with tracking. Shipping is rolled into the price. Shipping is expensive, I know, and I’m sorry. I don’t keep any of that money, it goes STRAIGHT to the post and I’ve done everything I can to mitigate the cost. Last updated: Mon, Nov 7 2016 5:28 pm EST
Current Estimated Shipping Date: April 2017
Only waiting on the arrival of books 2 and 3 (expected in a few days). Shipment will kick off April 17!
Last Updated At: 04/05/17What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.